Terms of Service
Last updated: July 30, 2025
1. Introduction
Welcome to GetFillr. These Terms of Service ("Terms") govern your use of our website located at getfillr.com (the "Service") and form a binding contractual agreement between you, the user of the Service, and NKIT Capital LLC, doing business as GetFillr ("Company", "we", "our", "us").
2. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
3. Messaging and SMS Terms
By providing your phone number and opting into our communication services, you expressly consent to receive informational and marketing text messages from us, including messages sent by an automatic telephone dialing system.
- Consent: Your consent to receive marketing text messages is not a condition of any purchase.
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying with the word STOP. You will receive a confirmation message of your opt-out.
- Help: For help or information on our SMS messaging services, reply with the word HELP.
- Message Frequency: Message frequency may vary.
- Rates: Message and data rates may apply. Check with your mobile carrier for details.
4. Use of the Service
You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service.
5. Intellectual Property
All content included on the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Service, is the property of the Company or its suppliers and protected by copyright and other laws.
6. Limitation of Liability
To the fullest extent permitted by law, in no event shall the Company be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.
8. Contact Us
If you have any questions about these Terms, please contact us at support@getfillr.com. For more information about how we handle your data, please review our Privacy Policy.
Service Agreement Terms
The following terms apply specifically to clients who engage our AI automation services:
1. Scope of Services
1.1
Provider will install and operate the following tools on behalf of Client:
- AI Chatbot
- New Lead AI
- Reactivation AI
- (Optional) Filler Book Button / Booking Interface
1.2
The goal of these tools is to convert leads into bookings through automated follow-up, client messaging, and booking requests.
2. Payment Terms
2.1
The Offer is a pay-per-booking model. Client prepays $999, which covers the first 40 valid bookings ("Credits").
2.2
Once Credits are exhausted, Client's card on file will be automatically billed for the next block of bookings, unless Client provides written notice to cancel within 48 hours of being notified.
2.3
All payments are non-refundable except as provided in Section 4 (Refund Guarantee).
3. Booking Credits & Adjustments
3.1
A "valid booking" means a booking made by a customer that was intentional and consistent with Client's services.
3.2
Bookings that are clearly unintentional (e.g., erroneous AI entries or spam) will not be charged and will result in a replacement credit.
4. Refund Guarantee
4.1
Provider guarantees delivery of 40 valid bookings within 6 months of activation.
4.2
If 40 bookings are not achieved, Client may request a refund of unused Credits, provided the following conditions are met:
- Client must spend at least $1,000 per month on paid advertising (Google, Meta, etc.) during the 6-month period.
- Client must cooperate fully with Provider in the setup and ongoing use of services (including installation of tools and provision of access to necessary accounts).
5. Client Responsibilities
5.1
Client agrees to:
- Install or allow installation of all required tools (AI Chatbot, New Lead AI, Reactivation AI).
- Provide Provider with any necessary access, including but not limited to website logins, MedSpa software credentials, and ad platform accounts.
- Maintain active ad campaigns consistent with Section 4.
5.2
Failure to provide cooperation or access may void performance guarantees.
6. Messaging Consent
6.1
Client authorizes Provider to contact customers on Client's behalf for:
- Lead follow-up
- Customer support
- Appointment booking
- Appointment reminders
- Marketing campaigns
6.2
Client represents that they have the necessary consents from their customers to allow Provider to send such messages.
7. Data Security & Use
7.1
Provider stores client data and credentials in an encrypted environment.
7.2
Provider will not access, share, or use Client data for any purpose outside the scope of this Agreement.
7.3
Client acknowledges that automated systems may access, process, and interact with Client data to perform services.
8. Liability
8.1
Provider is not liable for any harm, damages, or miscommunications that may result from AI-generated messages.
8.2
Provider does not guarantee customer show-up rates, revenue outcomes, or business results beyond the booking guarantee outlined in Section 4.
9. Pricing & Feature Changes
9.1
Provider reserves the right to adjust pricing, billing structure, or feature availability with 14 days' written notice.
9.2
Continued use of the service after such notice constitutes acceptance of the new terms.
10. Term & Termination
10.1
Either party may terminate this Agreement with 7 days' written notice.
10.2
Upon termination, any unused Credits are subject to the refund terms in Section 4.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
12. Entire Agreement
This Agreement constitutes the entire agreement between the parties regarding the services described herein, and supersedes any prior understandings or communications.